Privacy Policy

Last updated: May 22, 2018

This Privacy Policy describes our policies on the collection, use, and disclosure of your information in connection with your use of this Developer Portal and Infermedica API (the "Services"). The terms "we", "us", and "Infermedica" refer to Infermedica Sp. z o. o. Capitalized terms used but not defined in this Privacy Policy shall have the meanings ascribed to them in the Terms of Use. Infermedica is committed to protecting the data you share with us. This privacy policy explains how Infermedica processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of its website and platform.

1. Purpose of processing

We may store the information you submit to or through use of the Services, including all API calls that you make. We use the information to fulfil your requests, provide Service functionality, improve Service quality, ensure stability and safety of the Services, personalize your experience, provide customer support, send messages to you, back up our systems, allow for disaster recovery, and comply with legal obligations.

No automated profiling of personal data will take place through use of the Services.

2. Information Collection

We collect information from you in several different ways while providing the Services.

We may collect following information:

2.1 Personal Information

In order for you to access certain features of the Services, we require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes contact data such as your e-mail address, user name, full name, company’s name, Infermedica password and IP address. In case of paid accounts, the Personal Information also includes credit card details. If you communicate with us by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information.

Providing Personal Information is a contractual requirement to use the Services. You provide the consent for processing of Personal Information by accepting Terms of Services and Privacy Policy during the account registration. If you refuse to provide the Personal Information, it will not be possible to register your account which is required to use the Services.

2.2 Account registration and update e-mails

You must provide a valid email address in order to sign up for an account through the Services. In addition, you may provide us with your (1) full name, (2) company name, (3) purpose of using the Services.

When you sign up for an account, you may voluntarily opt in to receive emails from Infermedica regarding updates regarding the Services and the company itself. The consent is given by selecting a corresponding checkbox at the time of account registration. You may withdraw your consent by using Unsubscribe button available in the footer of e-mails received from Infermedica API. Note that you cannot opt out of receiving required administrative or legal notices.

If you feel that an unauthorized account has been created depicting you or your likeness, you can request its removal by sending email to

2.3 IP address

We collect and store information about your IP address. This is a contractual requirement to use the Services. We use IP addresses to secure the Services and to perform load balancing.

2.4 Location

We may collect and store information about your location if you enable your computer or mobile device to send us location information. You may be able to change the settings on your computer or mobile device to prevent it from providing us with such information.

2.5 Activity

We may collect and store information related to you and your use of the Services, such as a complete history of your API calls, your browser type, IP address, unique device identifier, requested URL, referring URL, browser language, the pages you view, and the date and time of your visit.

We use third party analytics services in connection with the Services.

2.6 Cookies and Similar Mechanisms

“Cookies” are small computer files that are transferred to your computer's hard drive that contain information such as user ID, user preferences, lists of pages visited and activities conducted while browsing the Services. At your option, expense and responsibility, you may block cookies or delete cookies from your hard drive.

Cookies may have unique identifiers, and reside, among other places, on your computer, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Services, such as your browser type.

2.7 Information Provided on Behalf of Children

Infermedica does not collect information from children under the age of 13 in accordance with the Children’s Online Privacy Protection Act (“COPPA”). If you are a parent or legal guardian of a minor child, you may, in compliance with the Terms of Use, use the Services on behalf of such minor child. Any information that you provide while using the Services on behalf of your minor child will be treated as Personal Information as otherwise provided herein. If you are under the age of 18, you should not, and have no permission to, use the Services.

3. Third Parties

We do not rent, share, sell or trade Personal Information with third parties for their direct marketing purposes. That said, we work with third parties and they may have access to some of your information:

3.1 Service Providers

We outsource some of our technical (e.g. Red Hat) and customer support, tracking and reporting functions (e.g. Google Analytics), quality assurance testing, payment processing functions (e.g. Braintree), and other services to third parties. We may share information from or about you with them so that they can perform their services.

3.2 Business Transfers

We may share information from or about you with subsidiaries, shareholders, joint venturers, or other companies under common control, in which case we will require them to honor this Privacy Policy. If another company acquires Infermedica or all or substantially all of our assets, that company will possess the same information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy, unless we notify you otherwise.

3.3 Links

The Services may contain links to unaffiliated third party websites. Except as set forth herein, we do not share your Personal Information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.

3.4 Compliance with Laws and Law Enforcement

Infermedica cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose the information we collect from You in order to comply with the law, a judicial proceeding, court order, subpoena or other legal process.

4. Use and Disclosure of Your Information

4.1 Customization and Contact

One goal in collecting Personal Information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your Personal Information to: (a) help make the Services easier for you to use by not having to enter information more than once; (b) help you quickly find information and services; (c) help us create content that is most relevant to you; and (d) alert you to new information and Services that we offer but only if you gave a prior consent to such communication.

4.2 Change in Control

We may also disclose your Personal Information and other information you provide to a third party as part of a sale of the assets of Infermedica, a subsidiary or division, or as the result of a change in control of Infermedica. Any third party to which Infermedica transfers or sells Infermedica’s assets will have the right to continue to use the Personal Information and other information that you provide to us, but they will still have to honor the commitments we have made in this Privacy Policy.

5. Changing and Deleting Your Information

As a registered user of the Services, you have right of access to your personal data. You can do so by logging in to the Services.

As a registered user of the Services, you can modify some of the Personal Information you have included in your profile or change your username by logging in and accessing your account.

Upon your request, Infermedica will use commercially reasonable efforts to delete your account and the Personal Information in your profile; however, it may be impossible to remove your account without some residual information being retained by Infermedica, such as the history of API calls.

When you delete your account, you understand that removed content may persist in backup copies for 12 months (but will not be available to others). Furthermore, to the extent content about you has been shared with others, or other users have independently uploaded and/or retained content about you, such content may also remain on the Services.

Registered users who wish to close their account should request removal by sending email to

All other matters regarding the individual rights and processing of personal data can be inquired by sending email to

6. Security

The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information through our Services, we encrypt that information using secure socket layer technology (SSL).

Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, you should understand that there is no such thing as complete security, and we do not guarantee that there will be no unintended disclosures of your Personal Information. If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted by law.

7. Updates and Changes to Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our use of your Personal Information and other information and will be located at By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

8. Contact

The data controller representative for the Privacy Policy is:

Piotr Orzechowski
Chief Executive Officer @ Infermedica

If you have any comments, concerns or questions about this Privacy Policy, please contact us at