Introduction

Overview

In a nutshell, all Infermedica solutions can be accessed through Infermedica API. From intelligent symptom checkers, and digital triage, through adaptive patient intake, to the next step recommendations, our flexible API opens up a world of possibilities for a wide range of custom healthcare projects.

After receiving patient’s health data (such as: symptoms, risk factors and/or demographics), our probabilistic engine will analyze it and provide you with a list of most possible conditions, triage level, specialist recommendation, and more - all thanks to the sophisticated statistical algorithms we use to perform AI-driven analysis.

Infermedica API is well documented and easy to configure. It can be integrated into websites, apps, telemedicine, and even call centers in a matter of weeks and launched in as little as 2 lines of code. It also allows for embedding custom CTA’s to other services, making patient navigation seamless for the end-user.

Support

If you have questions, or would like to report an issue, please contact our support at support@infermedica.com. Our team is eager to help you.

At the same time, please keep in mind that the technical help with implementation is a paid service at Infermedica. Without the implementation included in your contract, we won't be able to guide you through the entire development phase.

Privacy

Our information exchange is anonymous - Infermedica API does not allow submitting patients' personal data. We process statistical and de-identified information only, such as sets of symptoms or test results, without the personal context.

In fact, our API does not allow or store any personal information. However, we store the request history for statistical analysis aimed to improve our services. Please read our Privacy Policy for more information.

Security

We take extra precautions when it comes to the safety and privacy of all our solutions - API included. Every request must be made through a secure connection. We support all currently registered TLS versions from TLS 1.0 onwards.

SSL 2 and SSL 3 are not supported at the moment. For more information, please check the configuration of our SSL server.