Infermedica's API can be used to access both custom and standard features. Whether it's an intelligent symptom checker, digital triage, adaptive patient intake, or next step recommendations, our API is capable of being integrated into a wide range of custom healthcare projects.

After receiving a patient’s health data (such as: symptoms, risk factors, and/or demographics), our inference engine (opens in a new tab) will analyze it and provide a list of the most probable conditions, triage level, specialist recommendation, and more - by using sophisticated statistical algorithms to perform AI-driven analysis.

Infermedica API is well documented and easy to configure. It can be integrated into websites, apps, telemedicine, and even call centers in a matter of weeks and launched in as little as 2 lines of code. It also allows you to embed custom CTAs into other services, making patient navigation seamless for the end-user.


If you have questions, or would like to report an issue, please contact our support at

Bear in mind that technical help with implementation is a paid service at Infermedica. Without implementation included in your contract, we can't guide you through the entire development phase.


Our information exchange is secure - Infermedica API does not allow patients to submit their personal data. We process statistical and de-identified information only, such as sets of symptoms or test results.

Our API does not store any personal information. However, it does store the request history in order to allow us to improve our services through statistical analysis. Please read our Privacy Policy for more information.


We take extra precautions when it comes to the safety and privacy of all of our solutions. Every request must be made through a secure connection. We support all currently registered TLS versions from TLS 1.2 onwards.

SSL 2 and SSL 3 are not supported at the moment. For more information, please check the configuration of our SSL server.